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        <h4>There are two items which are required to be verified prior to making your first withdrawal request:</h4>
         <p>1. ID verification</p>
         <p>2. Card verification</p>

     <h4>ID   Verification</h4>
<p>To comply with Australia Federal Government Anti-Money Laundering legislation, we are required to perform mandatory identification validation on all customers within 72 hours of account registration or prior to a withdrawal being processed.</p> 
<p>Betr offers the option to verify your account electronically through GreenID. Simply click on your username on the header of the page, go to MY DETAILS and select Verify with GreenID to the right of the page.</p>
<p>If the online option is not successful for your account, you can provide a photo of yourself holding photo identification (driver’s license, passport etc). This can then be emailed to (<a href="mailto:verification@betr.com.au" class="base-link">verification@betr.com.au</a>). For details on what documents are accepted and their value, please <a class="base-link" href="/id-verification">click here</a>.</p>
        <h4>Debit Card Verification</h4>
        <p>If your initial deposit is via debit card, betr requires you to verify your card before any withdrawal request will be accepted and processed. Simply send through a photo of yourself holding the debit card used to fund the account. For your security, it is recommended you omit the middle eight (8) digits of the debit card number prior to taking the photo, or prior to sending through. This can be emailed to <a href="mailto:verification@betr.com.au" class="base-link">verification@betr.com.au</a>. Our team will respond and advise if further documentation is required.

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betr. Contact us via email, Live Chat or call 1800 002 387.

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